Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
ARNOLD Group Transforms Sales with Dynamics 365 and Power Platform Automation
The ARNOLD Group's strategic migration to a unified Microsoft ecosystem has revolutionized their sales operations, transforming what was once a fragmented, manual process into an automated,...
Dynamics 365 Business Central HR Modernization: Industrial Case Study
W&K Industriemontage's strategic implementation of Microsoft Dynamics 365 Business Central represents a significant advancement in how industrial companies approach human resources and...
Increff AI Merchandising Platform Launches on Microsoft AppSource for Retailers
The retail technology landscape is undergoing a significant transformation as Increff, a leading provider of AI-powered merchandising solutions, announces the availability of its platform on...
Azure ML boosts enterprise AI with AutoML, MLOps, and Dynamics 365 integration
Microsoft's Azure Machine Learning platform has received significant updates that position it as a comprehensive enterprise AI solution, with enhanced AutoML capabilities, robust MLOps features, and...
Azure-Powered Event Management: How InEvent Transforms Corporate Events with Microsoft Cloud
The event management industry is undergoing a digital transformation, with cloud platforms like Microsoft Azure revolutionizing how organizations plan, execute, and analyze corporate events....
AI Agents Cut Manual Finance Work in Dynamics 365 R2R Automation
Microsoft's strategic integration of AI agents across Dynamics 365 and Microsoft 365 represents a transformative leap in enterprise automation, particularly for the traditionally labor-intensive...
TTEC Digital Joins Microsoft AI Inner Circle 2025-2026: What It Means for Windows Users
TTEC Digital, a leading digital customer experience technology and services company, has achieved a significant milestone in its decade-long partnership with Microsoft by being named to the...
Inside Riverty's 100-Day Microsoft Copilot Studio Rollout: A Blueprint for AI-First Support
Riverty, the fintech division of Bertelsmann, and Microsoft-focused integrator Cluster Reply have pulled off a rapid deployment of an omnichannel customer service platform—going live across eight...
Inside Riverty's 100-Day Sprint to an AI-First Customer Service Platform That Puts Humans First
Riverty, the Bertelsmann-owned fintech processing over 80 million transactions per month, has gone live with a new AI-infused customer service platform after just 100 days of implementation....
Riverty's Rapid Microsoft AI Rollout Unifies Customer Service Across 8 Markets in 100 Days
Riverty, the financial services arm of Bertelsmann, and systems integrator Cluster Reply have delivered a unified, AI-first customer service platform built on Microsoft Dynamics 365 and Copilot...
Microsoft 365 Copilot Gets Finance, Sales, and Service Assistants – Here’s What Changes in October
Microsoft will start embedding specialized AI assistants directly into the Office apps that finance, sales, and service teams already use all day. In October 2025, the company plans to release...
KPMG's Microsoft Inner Circle Streak Hits Eight Years: What Enterprise Buyers Need to Know
KPMG has been named to Microsoft’s AI Business Solutions Inner Circle for 2025–2026, marking the consulting giant’s eighth consecutive year in the exclusive partner tier. The invitation-only...