Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
Microsoft Customer Feedback Survey Agent GA: AI-Powered In-Chat Surveys
Microsoft has officially launched its Customer Feedback Survey Agent into general availability, marking a significant milestone in the evolution of AI-powered customer experience management within...
Microsoft Transforms Copilot into AI Agent Platform at Ignite 2025
Microsoft's Ignite 2025 announcements have fundamentally redefined what Copilot represents in the enterprise AI landscape. The company has made a strategic pivot from positioning Copilot as a simple...
Veseris Transforms Distribution Business with Dynamics 365 Modernization
Veseris, a leading specialty distributor in the pest management and vector control industry, has successfully transformed its operations by migrating from legacy spreadsheets and outdated...
AllRize Wins LegalTech Breakthrough Award: Microsoft-Native Practice Management Platform Analyzed
The legal technology landscape is undergoing a profound transformation as AI-powered solutions reshape traditional workflows, and AllRize's recent recognition as "Practice Management Innovation of...
AI-Powered Contact Center Push Wins TTEC Digital 2025 Microsoft Dynamics 365 Service Partner Award
TTEC Digital's recognition as the 2025 Microsoft Dynamics 365 Service Partner of the Year marks a significant milestone in the enterprise technology landscape, highlighting the accelerating...
Fusion5 Ranks Among Top Four Globally in 2025 Microsoft Dynamics 365 Awards
Fusion5 has achieved a significant milestone in the Microsoft ecosystem, being named a global finalist for the prestigious 2025 Microsoft Dynamics 365 Service Partner of the Year Award. This...
Focused System Integrator Root16 Reply Wins 2025 Microsoft Americas Emerging Partner of the Year
Root16 Reply has been named the 2025 Microsoft Americas System Integration (SI) Emerging Partner of the Year, marking a significant achievement for the specialist CRM and Power Platform integrator....
Belgian firm Cegeka named 2025 Microsoft Dynamics 365 Supply Chain Partner of Year
Belgian IT powerhouse Cegeka has been honored as the 2025 Microsoft Dynamics 365 Supply Chain Partner of the Year, marking a significant achievement in the competitive enterprise technology...
Dynamics 365 ERP MCP Evolution: From Prototype to Dynamic Automation Platform
Microsoft's Dynamics 365 team has transformed the Model Context Protocol (MCP) server for ERP from a limited, tool-based prototype into a fully dynamic, analytics-ready runtime environment, marking a...
Dynamics 365 Field Service Spoofing Flaw: Patch Now to Prevent Automated Workflow Takeover
Microsoft has issued a security advisory for a spoofing vulnerability in Dynamics 365 Field Service (online) that could let attackers hijack automated business workflows by tricking users into taking...
CVE-2025-62206: Critical Dynamics 365 On-Premises Vulnerability Requires Immediate Patching
Microsoft has issued a critical security advisory for CVE-2025-62206, a significant information disclosure vulnerability affecting Microsoft Dynamics 365 (On-Premises) deployments. This...
Microsoft Copilot Researcher Gets Computer Use with Ephemeral Windows 365 VMs
Microsoft is revolutionizing AI assistance with a groundbreaking new capability for Copilot Researcher called "Computer Use," which enables the AI agent to create ephemeral, sandboxed Windows 365...