Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
Defacto Infotech Achieves Microsoft Solutions Partner Status for Business Applications
Defacto Infotech has officially become a Microsoft Solutions Partner for Business Applications, a designation that places the company among a select group of partners authorized to implement and...
Microsoft Dynamics 365 Partner Selection in 2026: Navigating the New Solutions Partner Framework
Microsoft has fundamentally transformed how organizations evaluate and select Dynamics 365 implementation partners. The company's shift from the traditional Gold-and-Silver certification system to...
Agentic AI Redefines Microsoft Business Apps in 2026 Wave 1 Update
Microsoft's 2026 release wave 1 marks a fundamental shift in how the company approaches business applications. This isn't just another collection of features—it's a comprehensive reorientation...
Florida FDACS Azure Modernization: How Cloud Migration Accelerated Disaster Relief Response
Florida's Department of Agriculture and Consumer Services has transformed from a fragmented IT environment into a unified cloud operation that processes disaster relief claims in hours instead of...
Microsoft Opens Public Preview for Service Agent, Giving Copilot AI the Power to Act on Customer Cases
Microsoft has launched a public preview of Service Agent for Microsoft 365 Copilot, introducing AI capabilities that go far beyond drafting emails to actually handling customer service workflows. The...
Microsoft Dynamics 365 2026 Wave 1: Agentic AI and Dataverse Governance Revolution
Microsoft has officially opened planning for the 2026 Wave 1 release cycle for Dynamics 365, Power Platform, and role-based Copilot offerings. This announcement signals a fundamental shift in how...
Microsoft's Copilot Transforms from Experimental Feature to Core ERP Component in Dynamics 365 Business Central
Microsoft has moved Copilot from experimental overlay to operational layer within Dynamics 365 Business Central, fundamentally changing how businesses interact with their ERP systems. This transition...
LC Waikiki's ERP Transformation: How Dynamics 365 & Azure Power Retail Growth
When LC Waikiki, one of Europe's fastest-growing fashion retailers with over 1,200 stores across 50+ countries, faced the limitations of its aging Microsoft Dynamics AX system, the company embarked...
Bolzano's AI-Powered Civic Portal: How Dynamics 365 Transforms Public Sector IT
Nestled between Alpine peaks and bilingual street signs, the Autonomous Province of Bolzano has quietly rewritten how a modern regional government engages with its citizens—moving from dozens of...
Microsoft Dynamics 365 BC & Project Operations Webinar: Unifying Industrial Projects in 2026
Industrial and project-driven businesses face unique challenges in managing complex operations, from resource allocation and budgeting to compliance tracking and client communications. The upcoming...
Microsoft's Agentic AI Revolutionizes Supply Chain with Dynamics 365 Inventory-to-Deliver
Microsoft is fundamentally reimagining supply chain management with its new agentic AI capabilities for Dynamics 365, transforming inventory-to-deliver from a batch reporting problem into a live,...
Dynamics 365 Contact Center Adds FetchXML for Smarter Consult and Transfer Routing
Microsoft has begun rolling out a significant enhancement to Dynamics 365 Contact Center that empowers administrators with unprecedented control over consult and transfer workflows. The new...