Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
Microsoft Dynamics 365 AI Agents: Pioneering the Autonomous Enterprise
Introduction At the recent Microsoft Build 2025 conference, Microsoft unveiled a significant advancement in artificial intelligence (AI) integration within its Dynamics 365 platform. This development...
Microsoft Build 2025: Pioneering the AI-First Enterprise Transformation
Introduction At the Microsoft Build 2025 conference, held in Seattle, Microsoft unveiled a series of groundbreaking initiatives that underscore its commitment to an AI-first approach in enterprise...
Microsoft Dynamics 365 Enhances Customer Service with AI-Driven Chat Management
In the relentless pursuit of customer service excellence, a critical bottleneck persists: the limbo of waiting chats. While digital channels offer unprecedented convenience, they also create...
NTT DATA unveils AI-powered managed services for Dynamics 365 Contact Center.
Introduction In an era where customer experience (CX) is paramount, NTT DATA's expansion into managed services for Microsoft Dynamics 365 Contact Center marks a significant advancement for...
Sunrise Technologies Launches AI Assessment to Maximize Dynamics 365 Copilot ROI
Unlock Business Growth with Sunrise Technologies’ AI Assessment for Dynamics 365 & Copilot The rapid evolution of artificial intelligence (AI) and its integration into enterprise software has...
Intralox Deploys AI & Copilot to Cut Response Times, Boost Predictive Service
Introduction Intralox, a global leader in conveyance technologies, has recently integrated Microsoft 365 Copilot and AI capabilities into its customer service operations. This strategic move aims to...
London firm Talee Limited melds Microsoft tools with human focus for digital shift
Introduction In the vibrant heart of London’s business district, Talee Limited is quietly spearheading a transformative revolution in how organizations approach digital transformation. Positioned...
Advanced Phishing Tactics Target Microsoft Platforms: Bypassing MFA and Exploiting Cloud Security
Introduction Phishing attacks have long been a significant threat to enterprise security. Recent developments indicate a concerning evolution in cybercriminal tactics, particularly targeting...
Autonomous AI Agents in Microsoft Dynamics 365 Transform ERP Efficiency
Revolutionizing Business Operations: The Rise of Autonomous AI Agents in ERP Systems The convergence of artificial intelligence (AI) and enterprise resource planning (ERP) systems is ushering in a...
Microsoft Power Platform Dominates Low-Code Development in 2025 with AI Integration
The low-code revolution has fundamentally reshaped how businesses build software, and in 2025, Microsoft stands unchallenged at its apex. According to the latest Forrester Wave™ report for Low-Code...
Microsoft & Talee Partner on Human-Centric Digital Transformation with Azure, M365
Unlocking Digital Transformation with Microsoft & Talee: The Human-Centric Approach Introduction In today's highly dynamic business environment, digital transformation has become imperative for...
Microsoft Dynamics 365 Recruiting Add-on: AI-Driven Talent Acquisition Explained
In today's hyper-competitive talent market, where 75% of recruiters struggle to find qualified candidates according to SHRM's 2023 Global Talent Trends report, Microsoft's Dynamics 365 Recruiting...