Dynamics 365
The latest Dynamics 365 coverage — news, analysis, and updates from the WindowsNews.AI desk.
How Microsoft's AI-Powered CCaaS is Transforming Customer Service in 2024
The customer service landscape is undergoing a seismic shift, with Microsoft's AI-powered Contact Center as a Service (CCaaS) platform leading the charge. By integrating cutting-edge artificial...
Pi9 Achieves Microsoft Training Services Partner Status to Enhance Digital Skills
Pi9 has officially been recognized as a Microsoft Training Services Partner (TSP), marking a significant milestone in its mission to empower businesses with cutting-edge digital skills. This...
Microsoft Dynamics 365 AI Cuts HR Resolution Times by 60% in New Case Study
The modern workplace is undergoing a seismic shift, driven by rising employee expectations and the relentless pace of digital transformation. At the heart of this evolution lies the intersection of...
Vodia and Microsoft Dynamics 365 Join Forces for Enhanced Unified Communications
Vodia and Microsoft Dynamics 365 Join Forces for Enhanced Unified Communications Boston, MA and Redmond, WA – Vodia, a leading provider of VoIP solutions, has announced a significant integration...
**IFI Techsolutions Cements its Position as a Global Cloud Leader by Securing All Six Microsoft Solutions Partner Designations**
IFI Techsolutions Cements its Position as a Global Cloud Leader by Securing All Six Microsoft Solutions Partner Designations MUMBAI, India – In a significant industry achievement, IFI Techsolutions...
UK SMEs: 4 criteria to vet a Microsoft Dynamics 365 Business Central partner
Choosing the Right Microsoft Dynamics 365 Business Central Partner in the UK for a Successful Digital Transformation Selecting the right Microsoft Dynamics 365 Business Central partner in the UK is a...
Giesen Group’s Digital Leap: How Microsoft Dynamics 365 Revolutionized Winemaking
In the heart of New Zealand's wine country, the Giesen Group has long stood as a beacon of innovation and quality in the world of winemaking. But in an industry known for its deep traditions and...
Microsoft Dynamics 365 Copilot: How AI is Transforming CRM and Business Operations
The integration of artificial intelligence into enterprise software is no longer a futuristic concept but a present-day reality reshaping how businesses operate. Microsoft's strategic embedding of...
How Microsoft's Availability-Aware Callbacks & CCaaS APIs Revolutionize Customer Service
Modern contact centers are undergoing a digital transformation, with Microsoft's availability-aware callbacks and CCaaS APIs emerging as game-changing tools for customer engagement. These...
How Rubrik Solutions Enhance Microsoft Dynamics 365 CRM Data Protection & Recovery
Microsoft Dynamics 365 CRM has become the backbone of customer relationship management for countless organizations, seamlessly integrating with Microsoft 365, Power Platform, and Entra ID. As...
Glance Cobrowse for Dynamics 365: Revolutionizing Customer Support with Visual Engagement
The digital transformation of customer service has reached new heights with Glance Cobrowse for Microsoft Dynamics 365, a cutting-edge solution that merges visual engagement with enterprise-grade...
Microsoft Dynamics 365 Finance 2025: AI-Powered Financial Management for Global Enterprises
The global financial landscape is undergoing a seismic shift, with CFOs and finance teams facing unprecedented challenges in managing cross-border operations, regulatory compliance, and real-time...