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Latest Telephony Integration news and updates
The enterprise communications landscape is undergoing a seismic shift as AudioCodes announces full integration of its Voca CIC contact center solution with Microsoft Teams Phone. This groundbreaking...
Microsoft is transforming customer service operations with its groundbreaking integration of Microsoft Teams Phone and Dynamics 365, creating a unified platform for intelligent customer interactions....
Introduction Microsoft has made a significant advancement in enterprise communication by integrating Microsoft Teams Phone directly with Dynamics 365 Contact Center. This integration represents a...
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