Windows News
Artificial intelligence is rapidly reshaping the customer support landscape, and the collaboration between ELEKS and Microsoft Copilot Agent represents a significant leap forward in AI-powered...
The customer support landscape is undergoing a seismic shift as artificial intelligence redefines how businesses handle inquiries. At the heart of this transformation lies intent-based routing – a...
Introduction In a groundbreaking collaboration, D-ID, an Israeli AI company renowned for its innovative digital avatars, has partnered with Microsoft to integrate its advanced technology into...
Introduction In an era where customer experience (CX) is paramount, NTT DATA's expansion into managed services for Microsoft Dynamics 365 Contact Center marks a significant advancement for...
The gleaming glass facade of Microsoft's flagship Sydney Experience Centre on George Street now reflects a changing retail landscape, its vibrant interactive displays and buzzing workshops replaced...
Introduction In 2025, the landscape of Virtual Private Networks (VPNs) for Windows users has evolved significantly. With increasing concerns over online privacy, data security, and unrestricted...
Introduction In an era where digital transformation dictates market leadership, the collaboration between Twilio and Microsoft marks a significant milestone in advancing conversational AI for...
Twilio and Microsoft Forge Strategic Partnership to Transform Enterprise Conversational AI In a significant move to accelerate the adoption of conversational AI across enterprise landscapes, Twilio...
Microsoft has recently introduced an automatic enablement of case summary features within Dynamics 365 Customer Service, aiming to streamline support workflows and enhance agent productivity. This...
Introduction Oryon.net, Singapore's largest web hosting provider and a certified Microsoft Solutions Partner, has launched Oryon Academy, a dedicated learning platform aimed at empowering businesses...
Singapore Airlines (SIA), a perennial leader in aviation service excellence, is fundamentally redefining passenger and operational workflows through an ambitious integration of generative artificial...
Introduction In today's fast-paced business environment, effective communication is paramount. Recognizing this need, TrueDialog has launched a native integration of its enterprise-grade SMS...
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