Routing
The latest Routing coverage — news, analysis, and updates from the WindowsNews.AI desk.
December 2025 routing failure halts Microsoft 365 Copilot in Japan for four hours
On December 18, 2025, Microsoft 365 Copilot users in Japan experienced a significant service disruption that lasted approximately four hours, affecting productivity tools and AI assistance across the...
Clean install beats OOBE for Windows 11 privacy and speed, study finds.
The moment you power on a new Windows PC or prepare to reinstall the operating system, you face a critical choice that will shape your entire computing experience: follow the streamlined Out-of-Box...
Riverty's Rapid Microsoft AI Rollout Unifies Customer Service Across 8 Markets in 100 Days
Riverty, the financial services arm of Bertelsmann, and systems integrator Cluster Reply have delivered a unified, AI-first customer service platform built on Microsoft Dynamics 365 and Copilot...
Slow Azure Connections? Blame the Internet's Fragile Undersea Backbone
Microsoft Azure customers across Asia, the Middle East, and parts of Europe woke up to sluggish cloud performance on September 6 after multiple submarine fiber-optic cables in the Red Sea were...
Microsoft Injects Anthropic's Claude Into Office 365 to Reduce OpenAI Dependency
Microsoft is preparing to integrate Anthropic's Claude models into Office 365, according to multiple reports, a move that would break OpenAI's monopoly on the AI back-end for Copilot features in...
Red Sea Severed Cables Knock 17% of Internet Offline: Azure Customers Brace for Months-Long Repair Delays
At 05:45 UTC on September 6, 2025, a cluster of submarine fiber-optic cables snaking along the seabed near Jeddah, Saudi Arabia, was severed, instantly choking off roughly 17 percent of the internet...
Microsoft Copilot Outage Strikes on September 8, Leaving Users Scrambling for Workarounds
On Monday evening, September 8, 2025, Microsoft’s Copilot AI assistant became inaccessible for a wave of users, triggering a spike in outage reports across community forums and monitoring services....
Red Sea Cable Failures Trigger Internet Slowdowns Across South Asia; Azure Warns of Higher Latency
Internet connectivity across South Asia and the Gulf region has been severely degraded following a cluster of undersea cable failures in the Red Sea, with cloud providers including Microsoft Azure...
Azure Latency Surges as Red Sea Cable Cuts Test Global Internet Backbone
At approximately 05:45 UTC on Saturday, September 6, 2025, multiple high-capacity undersea fiber-optic cables traversing the Red Sea were physically severed, crippling a critical artery of the global...
Red Sea Cable Damage Triggers Azure Latency Surge, Microsoft Reroutes Traffic
Microsoft has confirmed that multiple undersea fiber-optic cables in the Red Sea were severed, triggering a surge in latency for Azure customers as traffic is forced onto longer alternative paths....
Microsoft: Azure Latency Surge as Red Sea Cables Cut, Traffic Rerouted
On September 6, 2025, Microsoft issued a service health advisory warning Azure customers that multiple undersea fiber-optic cable cuts in the Red Sea are causing increased latency and intermittent...
Voca CIC Secures Teams Unify Certification and UC Today Award, but 99.999% Uptime Claim Needs Scrutiny
AudioCodes’ Voca Conversational Interaction Center has achieved Microsoft Teams Unify certification, a milestone that immediately propelled the contact-center-as-a-service platform to win UC...