Multilingual Support
The latest Multilingual Support coverage — news, analysis, and updates from the WindowsNews.AI desk.
Maia AI Assistant in Teams: How G-STAR Transformed IT Support with Native Integration
When global fashion retailer G-STAR RAW decided to tackle its growing IT support challenges, it didn't turn to another standalone helpdesk system or complex enterprise software. Instead, the company...
OnePlan February 2026 Release: AI Automation, Governance & Teams Integration
The strategic portfolio management landscape is undergoing a significant transformation as OnePlan's February 2026 release introduces advanced AI automations, enhanced governance controls, deeper...
Madrid & Buenos Aires Deploy Public AI Chatbots on Azure OpenAI: A New Era for City Services
In a significant shift from experimental pilots to full-scale public deployment, major cities including Madrid and Buenos Aires have launched AI-powered chatbots for residents and tourists, all built...
Astra Tech Launches Voice Banking on Botim via Microsoft Azure AI Foundry
Astra Tech's strategic integration of Microsoft's Voice Live API from Azure AI Foundry into its Botim platform represents a fundamental transformation in financial technology delivery, shifting from...
Inside Riverty's 100-Day Sprint to an AI-First Customer Service Platform That Puts Humans First
Riverty, the Bertelsmann-owned fintech processing over 80 million transactions per month, has gone live with a new AI-infused customer service platform after just 100 days of implementation....
Riverty's Rapid Microsoft AI Rollout Unifies Customer Service Across 8 Markets in 100 Days
Riverty, the financial services arm of Bertelsmann, and systems integrator Cluster Reply have delivered a unified, AI-first customer service platform built on Microsoft Dynamics 365 and Copilot...
Microsoft's Copilot Labs Gets Verbatim 'Scripted Mode' Powered by In-House MAI-Voice-1 AI
Microsoft AI chief Mustafa Suleyman announced on September 10, 2025, that Copilot Labs now features a new "Scripted Mode" for audio generation, letting users have text read verbatim by the...
Why Windows' Hidden Win+H Dictation Tool Is the Productivity Hack You're Overlooking
Ada, a fast typist clocking 55 words per minute, still reaches for a keyboard shortcut almost every day—Win+H. That tiny microphone icon that pops up on her Windows PC lets her dictate emails while...
Hands-Free Gets Smarter: Windows 11 Tests On-Device AI Dictation and Camera Upgrades
Microsoft is pushing a significant voice input overhaul to Windows 11 Insiders, blending on-device AI dictation with expanded camera effects—but you’ll need a Copilot+ PC to join the experiment....
How Montréal Built a 24/7 Virtual Agent with 95% Accuracy Using Microsoft Copilot Studio
Montréal has turned a classic municipal pain point—citizens struggling to find timely information about services, schedules, and rules—into a 24/7 conversational surface. The city deployed a...
Microsoft Tests Semantic AI Search in Windows 11 Copilot—No Exact File Names Needed
Microsoft has started rolling out a preview update to the Copilot app on Windows 11 that enables semantic file and image search, allowing users to find documents and photos by describing them in...
AI Threatens Bellevue Hospitality Roles: 5 Jobs at Risk and How Workers Can Pivot to High-Value Human Work
Bellevue’s hospitality workers are staring down an AI revolution that is already automating routine tasks—and the roles most exposed are those that depend on language, writing, and repetitive...