Knowledge Management
The latest Knowledge Management coverage — news, analysis, and updates from the WindowsNews.AI desk.
Azure AI Search adds agent layer for multi-step retrieval and explainable answers
Microsoft's latest innovation in AI-powered search technology, Agentic Retrieval for Azure AI Search, is set to transform how enterprises interact with their data through conversational AI. This...
How AI is Transforming Customer Support: ELEKS and Microsoft Copilot Lead the Way
Artificial intelligence is rapidly reshaping the customer support landscape, and the collaboration between ELEKS and Microsoft Copilot Agent represents a significant leap forward in AI-powered...
How Generative AI is Transforming Meetings and Productivity Tools for Modern Work
The modern workplace is undergoing a seismic shift as generative AI begins to revolutionize how we handle temporal work—those tasks that bridge past, present, and future activities. From meeting...
Microsoft vs Google: The AI-Powered Productivity Suite Showdown
The battle for dominance in AI-powered productivity tools has reached a fever pitch, with Microsoft and Google deploying radically different strategies to win over enterprises and individual users....
MNP Digital’s AI overhaul cut proposal drafting time by 30% with a people-first strategy
For the MNP Digital Proposal Team, embracing artificial intelligence wasn't about chasing shiny automation but orchestrating a deliberate cultural metamorphosis—one where humans remained firmly at...
Notion Launches on Microsoft Store: Enhancing Windows Productivity and Security
Notion’s arrival on the Microsoft Store represents a significant turning point for Windows productivity and accessibility, one that resonates far beyond the headline announcement at Microsoft’s...
Agentic AI Drives 81% Engagement and 71% Thriving Rate: The New Workplace Blueprint
A new class of organizations is reporting employee thriving rates of 71%, nearly double the global average, as agentic artificial intelligence reshapes how work gets done. These "Frontier Firms," as...
Unily Graph Connector Unlocks Intranet Content for Microsoft Copilot Queries
Introduction In a significant advancement for workplace productivity, Unily, a leading provider of intranet solutions, has partnered with Microsoft to develop a Microsoft 365 Graph Connector and...
AI agents in Teams mark biggest update since launch, Nadella says
Introduction Microsoft has unveiled a groundbreaking enhancement to its Microsoft 365 suite with the introduction of AI-driven agents in Teams, marking a significant leap in enterprise productivity....
Microsoft 365 Copilot Tuning: How AI Customization Transforms Enterprise Productivity
The hum of keyboards in offices worldwide just got quieter, replaced by the subtle whir of generative AI at work as Microsoft 365 Copilot transitions from limited preview to broad general...