Enterprise Voice
The latest Enterprise Voice coverage — news, analysis, and updates from the WindowsNews.AI desk.
CallTower Locks Down Microsoft’s Advanced Specialization for Teams Calling, Cementing Its Enterprise Voice Dominance
CallTower has officially secured the Calling for Microsoft Teams Advanced Specialization, Microsoft announced on July 1, 2026, marking a significant milestone that validates the company’s ability...
IR Prognosis 13.3 Bridges Cloud Contact Center Visibility Gap with NICE CXone Monitoring
Integrated Research (IR) has extended its Collaborate observability platform to include full support for NICE CXone, giving IT teams end-to-end visibility into one of the industry’s most widely...
Momentum Brings Teams Operator Connect to 27 EU Nations, Simplifying Voice Admin for Multinationals
Multinational corporations operating across Europe can now streamline their Microsoft Teams voice administration more natively than ever, thanks to Momentum’s latest expansion of its Teams Operator...
Routercall Launches Enhanced SIP Trunks, Teams Direct Routing for Nigerian Businesses
Routercall Communications has launched enhanced Global SIP Trunking and a new Microsoft Teams Direct Routing service in Nigeria, targeting multinational companies, SMEs, and corporate enterprises...
UniVoIP Achieves Microsoft Teams Advanced Specialization for Enterprise Voice
UniVoIP has officially earned Microsoft's prestigious Calling for Microsoft Teams Advanced Specialization, positioning the cloud communications provider as a certified expert in transforming...
Microsoft's GPT-Realtime Model Hits General Availability on Azure AI Foundry with 20% Lower Pricing
Microsoft has pushed gpt-realtime, a speech-to-speech model designed for low-latency, natural-sounding conversational agents, into general availability on Azure AI Foundry. The release, accessible...