Customer Assist Agent

Latest Customer Assist Agent news and updates

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Windows 11 Copilot Windows Update Cybersecurity Privacy

6 hours ago 1 min read

Microsoft Unveils Generative AI Voice Agent 'Customer Assist Agent' for Dynamics 365 Contact Center

Microsoft took the wraps off a groundbreaking addition to its contact center platform on June 5, 2026, revealing the Customer Assist Agent—a generative AI voice system designed to handle customer...

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Customer Assist Agent

Microsoft Unveils Generative AI Voice Agent 'Customer Assist Agent' for Dynamics 365 Contact Center

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