Copilot Studio
The latest Copilot Studio coverage — news, analysis, and updates from the WindowsNews.AI desk.
Microsoft Unveils Generative AI Voice Agent 'Customer Assist Agent' for Dynamics 365 Contact Center
Microsoft took the wraps off a groundbreaking addition to its contact center platform on June 5, 2026, revealing the Customer Assist Agent—a generative AI voice system designed to handle customer...
Microsoft Web IQ Brings AI-Native Web Grounding to Enterprise Agents at Build 2026
Microsoft unveiled Web IQ at Build 2026, a set of AI-native grounding APIs designed to connect enterprise AI agents to real-time information from the public web. The announcement positions Web IQ as...
Orion and Amrita Launch GenAI Elective on June 4, 2026 Targeting RAG, Agents, and LLM Security
Orion Innovation, a global digital transformation firm, and Amrita Vishwa Vidyapeetham, a top-ranked private university in India, have unveiled a new co-branded elective in Applied Generative AI....
At Build 2026, Microsoft’s Internal IT Team Shared What It Takes to Govern an Army of AI Agents
Microsoft’s internal IT organization just did something unusual: it opened its own operations manual to the public. At Build 2026, Microsoft Digital—the group that keeps the company’s own...
Microsoft 365 E7 & Agent 365 Launch May 1, 2026 with Autopilot-Style Copilot Governance
Microsoft will make Microsoft 365 E7 and Agent 365 generally available on May 1, 2026, ushering in a new era of enterprise AI governance. The new offerings transform Copilot from an assistant into a...
Microsoft redefines Copilot Studio as governed AI agent platform in May 2026 update
Microsoft has formally redefined Copilot Studio with its May 2026 wave of updates, transforming the tool from a low-code chatbot builder into a comprehensive governed enterprise AI agent platform....
Mistral Medium 3.5 in Copilot Studio Enables GDPR-Safe Agents
Microsoft's Copilot Studio gained a powerful new AI model on May 28, 2026, with the addition of Mistral Medium 3.5. The model rolls out worldwide in early release environments, bringing advanced...
Microsoft 365 Copilot Earns Flawless ISO 42001:2023 Recertification
Microsoft 365 Copilot has cleared its ISO/IEC 42001:2023 recertification audit with zero non-conformities and zero improvement observations, the company confirmed in March 2026. The result extends an...
Microsoft’s Computer-Use Agents in Copilot Studio Reach GA: Native Windows Automation for the Enterprise
Microsoft marked May 13, 2026 as the date Copilot Studio’s computer-use agents graduated from preview to general availability, delivering AI-driven automation that can see and interact with Windows...
Microsoft Copilot Studio Computer Use Now GA with Enterprise Security Controls
Microsoft has removed the preview label from Copilot Studio’s computer use capability, making it generally available for enterprise customers. With this move, Power Platform agents can now operate...
Dos Pinos Dairy Launches 80 Copilot Studio Agents for Label Error Detection
Costa Rica’s largest dairy cooperative, Dos Pinos, has deployed roughly 80 autonomous AI agents using Microsoft Copilot Studio to automate a range of critical business functions—from packaging...
Microsoft Copilot Studio April 2026 Update Adds Granular Governance and Cost Controls
Microsoft shipped a significant update to Copilot Studio on May 11, 2026, bringing a trio of enterprise-grade capabilities: granular agent governance, deeper workflow automation, and seamless app...