Consumer Rights
The latest Consumer Rights coverage — news, analysis, and updates from the WindowsNews.AI desk.
LG Copilot TV Controversy: How Consumer Backlash Forced a Tech Giant to Retreat
The sudden appearance of a Microsoft Copilot shortcut on LG webOS smart TVs in late 2024 sparked one of the most significant consumer privacy rebellions in recent tech history, culminating in a rare...
AI Chatbots Fail Consumer Safety Tests: Which? Study Reveals Critical Risks
A comprehensive investigation by consumer advocacy group Which? has exposed alarming reliability gaps in popular AI chatbots, revealing that these systems frequently provide dangerously misleading...
Bengaluru Vegan Sandwich Case: ₹1 Lakh Compensation Sets Food Delivery Precedent
A routine food delivery order in Bengaluru has resulted in a landmark consumer rights ruling that could reshape how food delivery platforms and restaurants handle dietary requirements and food...
Microsoft Faces Australian Lawsuit Over Copilot Pricing in 365 Subscriptions
Microsoft finds itself in legal hot water in Australia as the country's competition watchdog files a federal court lawsuit alleging misleading pricing practices for Copilot AI integration within...
Windows 10 ESU Extension Cuts to One Year: Paid Security Patches Through 2026
Microsoft has officially announced a one-year extension for Windows 10 Extended Security Updates (ESU), providing a critical security lifeline for users through 2026. This move comes as support for...
Windows 10 End of Support 2025: Upgrade to Windows 11, Use ESU, or Replace Your PC
With the October 14, 2025, end-of-support date for Windows 10 rapidly approaching, millions of users face a critical decision: upgrade to Windows 11, enroll in the Extended Security Update (ESU)...
Consumer Reports Demands Free Windows 10 Security Updates Beyond October 2025 — Here’s What It Means for You
On October 14, 2025, Microsoft will stop issuing free security patches for Windows 10. Consumer Reports is now pushing for that deadline to be meaningless for the millions of people who can’t or...
Suit: Microsoft Must Extend Free Windows 10 Security Updates Until Only 10% Remain
A California resident has filed a lawsuit aiming to compel Microsoft to continue providing free security updates for Windows 10 until the operating system’s market share drops to roughly 10% of all...
San Diego Suit Seeks to Force Microsoft to Provide Free Windows 10 Updates Until 10% Adoption
A California resident has filed a lawsuit in San Diego Superior Court seeking to force Microsoft to continue providing free security updates for Windows 10 until the operating system’s global...
Californian Sues Microsoft to Extend Free Windows 10 Support, Cites AI Monopoly and E-Waste
A California resident has filed a lawsuit against Microsoft, demanding that the company continue providing free security updates for Windows 10 beyond its October 14, 2025 end-of-support date. The...
California Man Sues to Halt Windows 10 Support Sunset, Citing E-Waste and AI Monopoly
A last-ditch lawsuit filed in San Diego Superior Court asks a judge to force Microsoft to continue providing free security updates for Windows 10, throwing a wrench into the company’s October 14,...
Windows 11 Passes 52% Market Share as Lawsuit Demands Free Windows 10 Security Updates Indefinitely
Windows 11 has finally crossed the majority threshold. In July 2025, the operating system captured 52% of desktop web traffic, according to Statcounter, overtaking Windows 10 for the first time since...