Azure Communication Services
The latest Azure Communication Services coverage — news, analysis, and updates from the WindowsNews.AI desk.
Transforming Microsoft Teams into a Contact Center: Integration Models Explained
Microsoft Teams has evolved far beyond its origins as a workplace collaboration tool and is now positioned as a viable platform for customer-facing contact center operations. While the platform...
AnywhereNow Targets U.S. and Canada with Tendfor Investment, But Compliance Gaps Linger
On September 16, AnywhereNow announced a strategic investment in its subsidiary Tendfor, aiming to accelerate the adoption of its Teams-native contact center software across North America. The move...
Infobip Brings Two-Way SMS to Azure in Over 100 New Countries Through Messaging Connect Preview
Microsoft's Azure Communication Services just got a massive global SMS upgrade. On September 8, 2025, Infobip became the inaugural partner in the new Messaging Connect program, unlocking...
Infobip Brings Two-Way SMS to Over 100 Countries via Microsoft’s Azure Communication Services
Microsoft’s Azure Communication Services (ACS) now delivers two-way SMS in more than 100 additional countries, thanks to a new integration with cloud communications platform Infobip. The move,...
Microsoft Slaps 100-Recipient Daily Limit on onmicrosoft.com Outbound Email to Thwart Spammers
Microsoft is pulling the plug on unrestricted outbound email from its shared onmicrosoft.com domains, imposing a hard cap of just 100 external recipients per tenant every 24 hours. The change,...
Alibaba's $53B Cloud Bet Fuels Web3 Infrastructure Rush Among AWS, Google, Microsoft
Alibaba Group’s announcement that it will invest RMB 380 billion (approximately $53 billion) over the next three years into AI and cloud infrastructure is more than a single company’s technology...
Microsoft Slashes onmicrosoft.com Outbound Email to 100 Recipients Daily to Fight Spam
Starting October 15, 2025, Microsoft will begin enforcing a hard cap of 100 external email recipients per 24 hours for all tenants sending from the default onmicrosoft.com domain. The move, announced...
Microsoft Delays SMTP AUTH Basic Auth Deprecation to 2026: Key Impacts & Migration Steps
Microsoft has extended its deadline for deprecating Basic Authentication (Basic Auth) in Exchange Online's SMTP AUTH protocol to April 2026, giving organizations additional time to transition to...
HVE Basic Auth Support Extended to 2028; Internal-Only Restriction Begins June 2025
Microsoft Extends Basic Authentication Support for High Volume Email Service Until 2028 with Key Updates Introduction Microsoft has announced significant updates to its High Volume Email (HVE)...
Microsoft's 2025 Email Overhaul: Mandating OAuth for All Automated Flows
For decades, enterprise email systems operated under an implicit trust model for internal communications, a paradigm Microsoft is decisively shattering with its 2025 High Volume Email (HVE) program...
Microsoft 365 High Volume Email Changes: Security, Migration & Impact
For enterprises deeply embedded in the Microsoft ecosystem, the rhythm of corporate communication is undergoing a seismic shift—one that fundamentally alters how organizations send high-volume...