Windows News
The heavy equipment rental industry is undergoing a seismic shift, driven by digital transformation and cutting-edge technology partnerships. Microsoft's collaboration with Integrated Rental...
Semler’s Digital Leap: Denmark’s Largest Microsoft Dynamics ERP Overhaul Denmark's automotive giant, Semler, is undertaking a pioneering digital transformation that marks the country's largest...
Introduction In a significant advancement for enterprise AI-driven customer service, Cognigy has achieved the prestigious Microsoft Solutions Partner status with Certified Software. This recognition...
In the relentless pursuit of customer service excellence, a critical bottleneck persists: the limbo of waiting chats. While digital channels offer unprecedented convenience, they also create...
Introduction In an era where customer experience (CX) is paramount, NTT DATA's expansion into managed services for Microsoft Dynamics 365 Contact Center marks a significant advancement for...
Introduction Phishing attacks have long been a significant threat to enterprise security. Recent developments indicate a concerning evolution in cybercriminal tactics, particularly targeting...
Revolutionizing Business Operations: The Rise of Autonomous AI Agents in ERP Systems The convergence of artificial intelligence (AI) and enterprise resource planning (ERP) systems is ushering in a...
In today's hyper-competitive talent market, where 75% of recruiters struggle to find qualified candidates according to SHRM's 2023 Global Talent Trends report, Microsoft's Dynamics 365 Recruiting...
The familiar rhythm of daily business operations increasingly pulses through cloud platforms like Microsoft Dynamics 365 (D365), making them the lifeblood of modern enterprises. Yet, this critical...
In an alarming escalation of cloud-based threats, security researchers have uncovered a highly sophisticated phishing campaign specifically targeting Microsoft Dynamics 365 users that has already...
Microsoft has recently introduced an automatic enablement of case summary features within Dynamics 365 Customer Service, aiming to streamline support workflows and enhance agent productivity. This...
In the competitive landscape of industrial equipment management, where downtime can cost thousands per hour and regulatory compliance grows increasingly complex, a new alliance between Sikich LLP and...
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