Ai Customer Engagement

How AI Tools Like Canva, Copilot, and ChatGPT Are Revolutionizing MSME Productivity

The digital transformation of Micro, Small, and Medium Enterprises (MSMEs) is accelerating at an unprecedented pace, thanks to the integration of artificial intelligence tools like Canva, Microsoft...

Twilio and Microsoft Forge Alliance to Revolutionize Customer Engagement with Generative AI

Introduction In a significant move poised to reshape the landscape of customer engagement, Twilio and Microsoft have announced a strategic partnership aimed at integrating generative AI capabilities...

Twilio and Microsoft Forge Partnership to Propel Enterprise Conversational AI Adoption

Introduction In an era where digital transformation dictates market leadership, the collaboration between Twilio and Microsoft marks a significant milestone in advancing conversational AI for...

Twilio and Microsoft Forge Strategic Partnership to Transform Enterprise Conversational AI

Twilio and Microsoft Forge Strategic Partnership to Transform Enterprise Conversational AI In a significant move to accelerate the adoption of conversational AI across enterprise landscapes, Twilio...

Microsoft Reimagines Copilot as an Emotionally Intelligent AI Companion Under Mark D’Arcy’s Leadership

For decades, digital assistants remained coldly transactional, efficient but devoid of warmth. That paradigm is shattering as Microsoft, under the creative direction of former McCann Worldgroup Chief...