Introduction

Many Windows 11 users have recently encountered an error when attempting to install Google Chrome, receiving a message stating, "This app can't run on your PC." This issue stems from Google inadvertently distributing an ARM-specific installer to x86-64 systems. (windowslatest.com)

Background: Understanding Processor Architectures

Windows 11 operates on two primary processor architectures:

  • x86-64 Architecture: Utilized by Intel and AMD processors, this architecture is prevalent in most desktop and laptop computers.
  • ARM Architecture: Common in mobile devices and some newer laptops, ARM processors are known for energy efficiency.

Software compiled for one architecture is generally incompatible with the other without emulation. In this case, an ARM-specific Chrome installer was mistakenly provided to x86-64 users, leading to installation failures. (hothardware.com)

The Error Explained

Users downloading Chrome from Google's official site received an installer referencing ARMv8, a clear indicator of its incompatibility with x86-64 systems. This mismatch resulted in the error message: "This app can't run on your PC." (windowslatest.com)

Google's Response and Resolution

Google acknowledged the issue and promptly corrected the distribution error. As of March 31, 2025, the correct x86-64 installer is available for download, resolving the installation problem for affected users. (9to5google.com)

Implications and Best Practices

This incident highlights the complexities of software distribution across diverse hardware platforms. To mitigate similar issues:

  • Verify System Architecture: Ensure you download software compatible with your processor type.
  • Use Official Sources: Always download software from official websites to reduce the risk of compatibility issues.
  • Stay Informed: Regularly check for updates and official communications from software providers.

Conclusion

The recent Chrome installation error on Windows 11 was due to an accidental distribution of an ARM-specific installer to x86-64 systems. Google has since rectified the issue, and users can now install Chrome without encountering this error.