Windows 11's 24H2 update brings exciting new features, but some users are encountering frustrating technical issues. From Blue Screens of Death to driver conflicts, this major update has presented unexpected challenges for both home users and IT administrators.

Common Windows 11 24H2 Update Problems

Users across forums and support channels report several recurring issues:

  • BSOD errors (particularly Secure_Kernel_Error and CRITICAL_PROCESS_DIED)
  • Driver compatibility problems with older hardware
  • Group Policy conflicts in enterprise environments
  • Update installation failures (error codes 0x80070002, 0x800f081f)
  • Performance degradation on some systems
  • Application compatibility issues with legacy software

Troubleshooting Steps for 24H2 Update Issues

1. Resolving Blue Screen Errors

If you're experiencing BSODs after the update:

  • Check for Known Issue Rollback (KIR): Microsoft has issued KIR patches for some 24H2 problems
  • Update drivers: Especially focus on chipset, GPU, and storage drivers
  • Run DISM and SFC scans:
    dism /online /cleanup-image /restorehealth sfc /scannow
  • Check memory: Run Windows Memory Diagnostic

2. Fixing Update Installation Failures

When the 24H2 update won't install:

  • Free up disk space: Requires at least 20GB free
  • Disable third-party antivirus temporarily
  • Reset Windows Update components:
    net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old ren C:\Windows\System32\catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver

3. Addressing Performance Issues

For systems running slower after update:

  • Check power settings: Ensure not set to Power Saver mode
  • Disable unnecessary startup programs
  • Adjust visual effects for better performance
  • Update BIOS/UEFI to latest version

Enterprise-Specific Solutions

IT administrators should consider:

  • Testing updates in controlled environments first
  • Creating update rings for phased deployment
  • Using Group Policy to delay feature updates
  • Monitoring known issues through the Windows Release Health dashboard

When to Consider Rolling Back

If problems persist after troubleshooting:

  1. Use System Restore if you created a restore point
  2. Roll back through Settings (within 10 days of update):
    - Settings > System > Recovery > Go back
  3. Clean install previous version as last resort

Preventing Future Update Issues

  • Maintain regular backups
  • Monitor Microsoft's update documentation
  • Join the Windows Insider Program to test updates early
  • Keep drivers and firmware updated

Microsoft continues to release patches addressing 24H2 issues (KB5053656, KB5055523). Check Windows Update regularly for these improvements.